FREQUENTLY ASKED QUESTIONS
You’ve got the
questions & we’ve
got the answers
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We lean into an editorial-meets-documentary approach for our photography and films, blending cinematic storytelling with genuine emotion. This means we focus on capturing the honest, unscripted emotions of the day as they happen, while providing gentle, artistic direction during your portraits to ensure you look your absolute best. We also focus on natural light and only use artificial light where necessary. Not sure what we mean, let some of our past photos and films do the talking.
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For the most part our approach is calm and relaxed with gentle guidance to help you feel at ease and look your best. We aim to capture timeless, beautiful wedding moments that capture your day as it happened and no need to worry, if the light’s more beautiful over there we’ll let you know.
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Firstly, we get it. Just ask how photogenic Georgie thinks she is (0%). We know not everyone loves being the center of attention. Our approach is to blend in and capture the day as it unfolds. We're there to find the beauty in the awkward, honest, and emotional moments. Don’t know how to stand? We’ll tell you. Not sure what to do with your hands? Touch each other (probably). Afraid you’ll look awkward? Weddings can be awkward. How many times in your life does someone else help you get dressed? Help you go to the bathroom in a wedding dress? Walk you down an aisle while everyone watches? Trust us, what could be awkward any other day of your life, on your wedding day? Beautiful. Emotional. A moment worth saving… except maybe the one in the bathroom.
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Chelsea Heights, Victoria. Whether your wedding is in Greater Melbourne, regional Victoria, interstate, or across the globe, we would love to be there. Travel within 50km of Chelsea Heights is included in all of our packages. For locations outside of this area we charge a simple fee consistent with the distance of travel.
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Full transparency: we haven’t… yet! If by destination you mean overseas. But we have passports and using them is one of our favourite things to do. If you’re considering a destination wedding we would love the opportunity to be there. Travel fees apply.
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We do, and have plenty of experience in doing so. If you would like a custom quote for us to cover your wedding with both photography and film please fill out our enquiry form and make a mention in the comments.
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Two; excepting elopements which may only require one. We come as a package deal, two photographers/videographers for the price of one with the only added cost to you being one extra meal. See below. We have found that there is never not a benefit to having two people cover a wedding. Someone to park the car, an extra hand to hold the umbrella, and being in two places at once doubles the chance of capturing beautiful moments that might otherwise get missed. Moments you might not even realise are happening because you’re too busy having fun (hopefully). We also play well with others and have collaborated with a multitude of vendors so whatever your team looks like on the day, we’re here for you!
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Sure can! Let us know what suits you best and we can arrange a time in person or schedule a zoom. And for the couples that just want us to show up on the morning and get the job done, we’ve got experience doing that too! We like to think we are the sort of people who can make you feel at ease moments after we meet.
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Send us an enquiry here and we’ll check if your wedding date is available. To officially secure your date we require a 25% non-refundable retainer and signed digital contract. The remaining payment and any agreed upon travel fees are due 7 days prior to your wedding date.
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Absolutely, we’re here to help you have the best wedding possible and we’ve been to a lot so we know a few things. No matter who you choose as your celebrant, venue, photographer, videographer, florist, DJ, baker, hairstylist, MUA, what have you, let the professionals help. It’s what we do.
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It rains, and you get married.
We aren’t going to tell you it’s good luck, and we aren’t going to tell you how to feel. You’re allowed to be sad about it even if it’s ‘just water.’ But in the event that rain is forecast, we will be right there with you to make a plan that ends in the same result: beautiful memories of your wedding day, exactly as it happened, rain and all.
That being said, a few things to keep in mind: first, anticipate rain as a possibility from the very start of planning so you are prepared emotionally and logistically. Second, have enough umbrellas of your preferred aesthetic ready for the bridal party (we will always have one for the couple). Finally, while our cameras and equipment are weather-sealed, they are not waterproof. Ultimately, our advice will be based on what keeps you, your guests, us, and our gear safe, comfortable, and functional.
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Yes please, it’s the quickest way to our hearts and we don’t eat much… Also it’s in the contract… Unless of course you want us to leave your reception for however long it takes to find food and make sure we get what would be considered a government mandated break in any other industry. Be those people.
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We get it, you want to see your photos and films as soon as possible. So that you have something beautiful to share while we work on your final collection, we provide a curated selection of 10–15 highlight images within 7 days of your wedding. We skip the AI-automated shortcuts and hand-color these initial frames ourselves so they truly reflect our editorial style. Following that, your full high-resolution gallery and final films are typically delivered within 8–12 weeks (often sooner, depending on the season). We’re big believers in good things taking time. So if you want your footage delivered in three days because it was edited by a program, we probably aren’t the people for you, and that’s okay. We spend hours and hours carefully selecting, editing and colour-correcting your wedding gallery. Every film we create spends weeks on our screen, making sure that your memories are preserved with all the love and care that they deserve. This isn’t a factory, and your wedding isn’t mass produced, it’s handcrafted by real people… with a camera and computer that were mass produced in a factory.
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Your photos are delivered via a beautiful, password-protected online gallery where you can download high-resolution files perfect for print and web size for posting online. Your films are delivered in 4K resolution on a USB keepsake. This provides a high-quality physical archive of your day. For instant sharing with family and friends, we can also provide a private digital link to your highlights film.
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No problem, reach out to us at thurryandlolla@gmail.com or click the envelope at the top of the page and we’ll get back to you!

